casinos business and education?

Bill Brescia (brescia@ucs.indiana.edu)
Tue, 27 Jul 1993 09:26:21 EST

There has been some traffic on this network recently about casinos and
the political effects they have on reservation communities. I was wondering
if anyone out there has any information on the business and education side of
these enterprises?

What kind of business organization do tribes setup to handle casinos?
I have heard everything from setting up independent operations organizations
to the tribal council handling it all.

How are outside contractors hired? Are casinos management teams the
best way to go?

What about training? A lot of people working at these new casinos
will need to be trained to do jobs that they have never done before. In
addition to learning the tasks of card dealing, working a roulette wheel, etc.
an ethic needs to be tough regarding serving customers and with handling large
sums of money. Are casino managers addressing this seriously or are they just
using the threat of job loss for non-performance as a motivator?

Is any casino operator looking at quality control measures for this
industry?

If any of you out there have any first hand experience with this
please get in contact with me. Please feel free to pass on this message to
anyone you know that might be interested.

Thanks

Bill----

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William Brescia, Development Officer
One City Centre, Suite 200 Phone: (812) 855-0581
Research & University Graduate School FAX: (812) 855-8270
Indiana University Bitnet: BRESCIA@IUBACS
Bloomington, IN 47404 Internet:BRESCIA@UCS.Indiana.edu
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"My job is to make the agony of decision so intense that it can
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